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‎06-13-2022 02:12 - last edited on ‎06-17-2022 17:52 by Fitbit Moderator

‎06-13-2022 02:12 - last edited on ‎06-17-2022 17:52 by Fitbit Moderator

I have noticed that some time ago (regardless of browser, or device):

 

logomissing.png

 

The image URL https://staticcs.fitbit.com/content/assets/help/images/logos/community/retina/logo_en_US.png

redirects to the Fitbit home page.

 

Is it only me seeing it is broken or it is broken for real?

 

Moderator Edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎06-13-2022 02:31

‎06-13-2022 02:31

Seems like it just got fixed after a couple of days.

View best answer in original post

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4 REPLIES 4

‎06-13-2022 02:31

‎06-13-2022 02:31

Seems like it just got fixed after a couple of days.

Best Answer

‎06-13-2022 03:42

In response to t.parker

‎06-13-2022 03:42

@t.parker   I didn't have your experience.  Mine displayed normally.  I had an issue on the main Help page.  The device images didn't load.  It's fixed, too.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-13-2022 07:09

‎06-13-2022 07:09

I had the same experience @t.parker  a few days ago and like yourself mine resolved without intervention of troubleshooting. 🤷‍:female_sign: I’m not sure what happened but it’s working now

Best Answer

‎06-17-2022 17:57

In response to SunsetRunner

‎06-17-2022 17:57

Hi there, @t.parker, @LZeeW and @SunsetRunner.

 

Thanks for taking the time to report these issues with us, as well as the screenshot provided. That's weird but I'm glad this got fixed by itself. If you notice a similar issue when visiting our forums, help site or any other official site, don't hesitate to let me know. That way I can provide this feedback to the right team.

 

Happy stepping! 😊

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