08-13-2018 07:53
08-13-2018 07:53
Hi All,
Trying to connect my fitbit account to twitter. But when I click the link on the dashboard I get the following error message. Have searched the forum but can't see what I'm doing wrong.
Social Media
Fitbit can tweet daily or weekly average activity to your Twitter account.
The Daily tweet will be:
"My fitbit #Fitstats_en_GB for 8/13/2018: 23,104 steps and 17.3 km traveled. http://www.fitbit.com/user/3KNNBM"
The Weekly tweet will be:
"My fitbit #Fitstats_en_GB for last week: 185,017 steps. http://www.fitbit.com/user/3KNNBM"
08-14-2018 05:00
08-14-2018 05:00
Hello @chrisbraid.
Thanks for sharing all of that, this type of error seems to be related to Twitter itself rather than Fitbit. Everything is working from our end but Twitter is refusing to create the tweet.
Does the error code show up in your Fitbit app or your Twitter app?
Look forward to your reply.
08-14-2018 05:49
08-14-2018 05:49
The problem is at the fitbit dashboard. I haven't even got as far as providing my twitter details. I was on chatting with support yesterday. And they finally acknowledged its a fault on fitbits side although they could not tell me if they could fix it.
08-16-2018 08:54
08-16-2018 08:54
Hey @chrisbraid.
Thanks for the update.
I'll try to get more information on the matter. The moment I have anything new I'll be sure to post about it in here.
If you have the time, maybe you could visit one of our Discussion boards. Lots of different topics to talk about with other users.
Let me know if you have any further questions.