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Constant log in

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‎01-25-2020 06:53

‎01-25-2020 06:53

I mostly log into my dashboard from my laptop. I've had a Fitbit for 5 years. Now all of a sudden, I have to re-log in a few times a day anytime I want to access my dashboard. Why is that - did something change?

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‎01-28-2020 11:49

‎01-28-2020 11:49

@PDFitness Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for the details mentioned. This has been reported to our team. 

 

This was a security update. We have made several mitigating fixes over the course of the many months and will continue to do so, but this may not be resolved to everyone's satisfaction. If you do find it too tedious, you can use the fitbit.com app. Learn more about it by checking this thread. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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