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Dashboard didn't track for 4/4/19.

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‎04-04-2019 19:00 - last edited on ‎04-05-2019 12:36 by Fitbit Moderator

‎04-04-2019 19:00 - last edited on ‎04-05-2019 12:36 by Fitbit Moderator

My dashboard didn't track steps for 4/4/19, but my sleep pattern is there. My bracelet shows that I have over 8,000 steps. What is the problem? Please advise as to what I need to do and send instructions as soon as possible. Thank you.

 

 

Moderator edit: Removed personal info

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‎04-05-2019 12:38

‎04-05-2019 12:38

Welcome to the Forums @Gogoky1.

 

Thanks for bringing this up! I'll be happy to help you figure out what is going on.

 

It sounds like what is going on is that your Fitbit has not synced to your account. My recommendation would be that you try to manually sync it to your account so that the information shows on the Dashboard. Click here to read more about how to sync.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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