Dashboard not showing tracked exercise

[Jcoleman4610]

I worked out today and my Fitbit isn’t synching to the dashboard. Only my steps are synched 

[LanuzaFitbit]

Welcome to the Forums @Jcoleman4610.

Let me help you figure out what is going on and why the workout isn't syncing.

I'd like to ask you some questions to better understand what could be happening:

• Did you manually start tracking a workout or did you let the Fitbit track on its own?
• What type of workout did you perform?
• What Fitbit are you using?

I look forward to your reply so that I can better understand what is going on.

[Jcoleman4610]

Hi it looks like the issue fix itself 

[TraceyDrake]

Steps on petsonal dashboard seem to have stopped uploading to website thurs at 3.. no new data tho it is on the device and phone...im not able to update my community group or see my intensiry of steps...restart hasnt fixed it. 

[LanuzaFitbit]

Welcome to the Forums @TraceyDrake. Hello @Jcoleman4610.

I apologize for the delay in my response. @Jcoleman4610 Glad to read that everything seems to be working correctly. @TraceyDrake Thanks for trying to restart your Fitbit to get the steps to work correctly.

@Jcoleman4610 In this case I'd like to recommend that you try to log out of your account and then log back in. That will force everything to reloaded from the servers and thus display correctly.

Let me know if you have any further questions.