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Dashboard steps differ from challenge steps

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‎06-26-2017 19:26

‎06-26-2017 19:26

I started a Workweek Hustle with my friends.

I have over 19,000 steps on my dashboard, but the steps in the challenge are about 14,000. 

I synced several times and the steps for both will go up, but they will not match each other. We are all in the same time zone. I don't log any activities or manually add steps. 

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‎06-29-2017 10:29

‎06-29-2017 10:29

A very warm welcome to the Forums @SunsetRunner!

 

Thanks for letting me know that you are not manually logging activities and that you have verified that you are both on the same timezone. Are you using any 3rd party app that can log steps or activities to your account? Something for runs for walks that could be adding steps to your account? Those steps wouldn't go towards challenges either.

 

Look forward to your reply! 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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