04-15-2024 18:26
04-15-2024 18:26
My steps are no longer on dashboard. Is there a fix for this
04-16-2024 09:39
04-16-2024 09:39
Hello there @Cindi65, welcome to the Fitbit Community.
Thanks for taking the time to share your situation with us, I'll be glad to help.
It is important to note that the Online Dashboard will display the information that your Fitbit app records from your device. If this stops showing the steps, it could be a syncing issue. Please ensure that your phone's Bluetooth is on and that it is connected to a Wi-Fi network or cellular data.
You can also follow the steps recommended in the following article: Why won't my Fitbit device sync?