help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data Export is still not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-19-2017 05:51

‎09-19-2017 05:51

I have seen other posts that are now locked saying resolved (last 9/16), but data export is still not working.  Please advise.

Best Answer
3 REPLIES 3

‎09-19-2017 06:52

‎09-19-2017 06:52

I was able to download weight data, but the sleep data download still spins endlessly. 

Best Answer
0 Votes

‎09-19-2017 07:19

In response to jst-rower

‎09-19-2017 07:19

Fitbit acknowledged yesterday that all but sleep were working.

RETIRED Enterprise Computing / "IT Guy" - Southern California - Marine Staff Sergeant 1970-78
Apple Watch 6 - iPhone 8 (iOS 16.6) - FitBit app 3.87 - MacBook Air (macOS Catalina)
Best Answer
0 Votes

‎09-19-2017 10:10

In response to MrMarv

‎09-19-2017 10:10

Check this thread for updates.

Best Answer
0 Votes