Editing auto-recognized activty does not take affect

[phatbitzr]

I was mowing my lawn and found out my Blaze tracker auto-recognized it as Outdoor bike activity.  I tried to use the Android app and fitbit.com dashboard to change the activity type to Mowing Lawn.  It finds the activity, but when I click Update, no changes take place.  I tried changing to Stroll, also to no avail.

I had some other auto-recognized activities that I can change (such as Walk to StairClimber), but this one instance, it does not change.  Is there a reason why?

[LanuzaFitbit · Accepted solution]

Hello @phatbitzr.

It is possible that it could be related to the Dashboard not loading up correctly. I would recommend that you try to log out from both ends (app and web Dashboard) and then log back in and try to change it again. That would restart the connection between the Fitbit and the servers and should then let you change the activity to Mowing Lawn.

Alternatively, you could delete the activity and then manually log another one that has the same duration but is the correct type of activity. 

Let me know if you have any further questions.

[phatbitzr]

I just deleted the old activity and manually added Mowing Lawn.   The only thing is that it calculated the calorie expenditure based on the activity type, not my heartrate.  For this activity, that is not a big deal, but I just don't want it to occur on a real activity.

[LanuzaFitbit]

Hello @phatbitzr.

Thanks for letting me know what you tried.

I definitely understand your concern. It shouldn't be happening again, I don't really see a reason for this happening. Having said that, if it did, be sure to reach back to me so that we can look into it and find out what could be happening. 

Let me know if you have any further questions.

[lostintheweeds]

I've experienced the same problem. In my experience the edit function does not work from a computer. It does work from the Android app.

[BobFromPA]

This is 2023 and the editing an activity still does not work. This is my first week owning a Charge 5, and I am already regretting it.  My mowing the lawn recorded over 20,000 steps.  Because the auto generated activity defined it as Outdoor Bike, it did NOT record ONE step.  Time to find a device that works or at least gets updated for problems made known at FOUR years ago.