Error 1006

[Darls20]

I am having problems logging into the application and the website, in the application it shows "error, invalid" on the website it shows "error 1006". This problem has been going on for almost a month now.

[Odyssey13]

Hi @Darls20  you trying to get on with a computer? As of October 13, 2022 the Windows app is no longer supported.

[Darls20]

It allows me to enter in windows, it does not allow me to enter the apple device (neither app nor browser).

[Odyssey13]

check to see if the phone is compatible - click to read.

[Darls20]

It is compatible. Checked with the link

[Odyssey13]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options