Error logging water on dashboard

[AZFinFan]

Trying to log water consumption on website dashboard, and receiving the following message.

• Oops! An unexpected error occurred. If it continues please report it. Error id: AC44851D:85AA_A92D8E75:01BB_5CCA2029_355CD79F:4E29

I did log it in on the app, however after 30 minutes, website is not updated.

[LanuzaFitbit]

Welcome to the Forums @AZFinFan.

Thanks for sharing those details on the matter and the error message that you are getting.

In this case I'd like to recommend that you try to log out of the Dashboard and then log back in. That will force everything to reloaded from the servers and get the water log to work as intended.

Let me know how it goes or if you have any further questions.

[AZFinFan]

I did several times, to no avail.   The site started accepting the log later.

Thank you.

[LanuzaFitbit · Accepted solution]

Hello @AZFinFan.

Thanks for trying what I recommended and letting me know that it seems to be working now.

It's great to read that it started working later. It is possible that something was not loading correctly and that's why it wouldn't let you log water. Let me know if it happens again.

Be sure to visit one of our Discussion boards if you have the time. Lots of topics to talk about, maybe something will pique your interest.

Let me know if I can help you with anything else.