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FYI: How do I update my tracker's firmware?

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If you are wondering how to update your tracker's firmware, just follow the steps below:

 

  1. Ensure that your tracker is near your computer. If your tracker came with a wireless sync dongle, plug the dongle into a USB port on your computer. 
  2. Unless you installed Fitbit Connect for the first time recently, verify that you're using the latest version:
    1. Click the Fitbit Connect icon located near the date and time on your computer.
      User-added image

      If you cannot find the icon, you may need to reinstall Fitbit Connect from http://www.fitbit.com/setup.

    2. Click Open Main Menu...
    3. Click Troubleshooting.
    4. Below the Fitbit Connect number, click Check for updates.
  3. Go back to the main menu and click Check for device update.
  4. When prompted, log in to your Fitbit account. Fitbit Connect will sync your tracker and then look for a firmware update. If an update is found, Fitbit Connect will display a progress bar until the update finishes. If your tracker has a screen, you'll also see a progress bar there.
  5. Keep your tracker close to the computer during the update, which may take several minutes. When the update is done you'll see a confirmation message and your tracker will restart. You're all set.

After this, you are all set! Robot wink

Melissa | Community Moderator, Fitbit

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