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False Lifetime Weight Loss Badges

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‎09-29-2016 18:14

‎09-29-2016 18:14

I got lifetime weight loss badges up to 200 pounds that I didn't earn and can't delete

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4 REPLIES 4

‎10-01-2016 10:45

‎10-01-2016 10:45

It's nice to see you in the Fitbit Community @AdamBomb, hope you're doing great! Our team is aware that some Fitbit users have received an erroneous lifetime badge and they are currently working to resolve this problem. 

 

I appreciate your patience, let me know if we can assist you further! Woman Very Happy

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎01-19-2017 01:47

In response to MarreFitbit

‎01-19-2017 01:47

I have an erroneous badge too but it's for 45 lbs weight loss.

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‎02-10-2017 07:49

‎02-10-2017 07:49

My husband stepped on our aria scale and it incorrectly guessed it was me on the scale. It logged his weight as mine. While I was able to delete the data point on my weight log, and was able to delete the personal goal badge it gave me, I got a lifetime weightloss badge from his weigh-in that I cannot delete. 

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‎07-21-2017 07:08

In response to LivvyLane

‎07-21-2017 07:08

Hi! The same thing has happened to me! I delete the weight point but these lifetime badges keep showing up and I want to delete them.  It drives me crazy because I want this to be accurate. I hope fitbit can fix this glitch.  Love fitbit though and love my aria scale!  🙂

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