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Fit Bit Charge HR2 - not syncing after change to DST

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‎03-27-2017 00:47

‎03-27-2017 00:47

My watch is still showing as counting steps from yesterday and hasn't reset itself last night.

 

Bit odd given that if it was going to go wrong I would have expected this Sunday morning not Monday!

 

Any ideas how I can fix this please?

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4 REPLIES 4

‎03-27-2017 01:48

‎03-27-2017 01:48

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Hope to see you around the forums!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-27-2017 01:59

In response to WendyB

‎03-27-2017 01:59

Thanks will try it later 

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‎03-27-2017 03:27

‎03-27-2017 03:27

All 3 of us in our office have the same problem today, yesterday's steps have carried over to today, this on the flex 2 & the Alta, tried re-starting the Alta with no luck.

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‎03-27-2017 04:59

‎03-27-2017 04:59

Same here, after changing to summer time in Europe, my Fitbit charge 2 is completely lost!

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