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Fitbit.com has banned my IP address

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-01-2022 23:40 - last edited on ‎10-03-2022 12:53 by Fitbit Moderator

‎10-01-2022 23:40 - last edited on ‎10-03-2022 12:53 by Fitbit Moderator

My ip address has been banned probably due to wrong password attempts after i tried logging in after a long time. It has been more than 10 days and still blocked. Some site settings might have to be changed at fitbit.com end.

Please unblock asap 

 

Moderator Edit: Clarified subject and personal info removed

Best Answer
2 REPLIES 2

‎10-02-2022 00:34

‎10-02-2022 00:34

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎10-03-2022 12:59 - last edited on ‎05-08-2024 06:29 by Fitbit Moderator

In response to Odyssey13

‎10-03-2022 12:59 - last edited on ‎05-08-2024 06:29 by Fitbit Moderator

Hi there, @HayRee. @Odyssey13 Thanks for stopping by to help our member.

@HayRee I've moved your post to the Fitbit.com dashboard board so we can keep the forums organized. Thanks for the details provided and your efforts while working on this situation. I went ahead to check your details and it seems you already have a case created with our Support team. They have specialized tools and I'm sure they'll continue helping you with this matter, please keep an open communication with them.

Best Answer