Fitbit not syncing on Windows 10

[SunsetRunner]

was wundering y fitbit not syncing on windows 10 no more 

Moderator Edit: Clarified subject

[SilviaFitbit]

@SunsetRunner Hi there. 

If your Fitbit isn't syncing to your Windows 10 computer please try this syncing troubleshooting If you keep experiencing syncing issues please provide me with as many details as possible. 

Let me know how it goes. 

[SunsetRunner]

i have windows 10 toshiba  home computer

[SilviaFitbit]

@SunsetRunner Thanks for sharing details about your computer. 

Please make sure you're following these instructions to sync your Fitbit: 

1. From the Fitbit app dashboard, tap the Account icon 

    > your device image.

2. Tap the sync icon.

On Windows 10 computers with a USB port, you can automatically sync the devices in your house or other immediate space (about 20 feet):

1. Plug in the dongle that came in the box with your device.
2. In the Fitbit app, tap the Today tab 

    > your profile picture.

3. Tap Advanced Settings.
4. Turn on the Fitbit Connect Classic Mode option.

In order to further assist you, reply to the following questions: 

- Which Fitbit model do you have? 

- Was your Fitbit syncing to this computer previously?

- Are you receiving any error message when trying to sync? 

Let me know how it goes. Looking forward to hearing back from you. 

[SunsetRunner]

i have versa 2  my app cant find  my versa 2 

[SilviaFitbit]

@SunsetRunner Thanks for getting back. Please confirm you've performed this syncing troubleshooting. 

If you're receiving any error message when trying to sync please let me know.