help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Got message "Check out your health dashboard in Fitbit app"

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-19-2024 01:35 - last edited on ‎03-20-2024 12:15 by Fitbit Moderator

‎03-19-2024 01:35 - last edited on ‎03-20-2024 12:15 by Fitbit Moderator

'! Check out your health dashboard in the Fitbit app. Get Fitbit on your device App Store • Google Play'

I got this random message on my web portal today. No explanation and 'health dashboard' on the app seems fine. Exclamation mark seems like a warning though so just wondering if Im about to keel over...

Any ideas?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-19-2024 12:45

In response to James1000

‎03-19-2024 12:45

@LZeeW Thank you for your help. 

@James1000 , A warm welcome to the Community! Thank you for your message. 

The message you both saw is there as some information can only be read on the Fitbit App, such as sleep, and Health metrics. Many users wondered why you cannot see the health metrics on the online Dashboard. 
Keep in mind, that Fitbit devices can only sync with the Fitbit app on a mobile device (Android and iOS). 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

View best answer in original post

Best Answer
0 Votes
4 REPLIES 4

‎03-19-2024 04:04

‎03-19-2024 04:04

@James1000  I moved your post to the web dashboard forum, a better fit for this topic.  I saw it, too.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-19-2024 08:50

In response to LZeeW

‎03-19-2024 08:50

Thanks Laurie

Best Answer

‎03-19-2024 12:45

In response to James1000

‎03-19-2024 12:45

@LZeeW Thank you for your help. 

@James1000 , A warm welcome to the Community! Thank you for your message. 

The message you both saw is there as some information can only be read on the Fitbit App, such as sleep, and Health metrics. Many users wondered why you cannot see the health metrics on the online Dashboard. 
Keep in mind, that Fitbit devices can only sync with the Fitbit app on a mobile device (Android and iOS). 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes

‎03-20-2024 02:27

In response to JuanFitbit

‎03-20-2024 02:27

Thanks @JuanFitbit 

Yes I have used both the app and web portal for quite some time, just wasnt sure why that message had suddenly appeared.

Best Answer