help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Help with syncing!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2018 21:17 - last edited on ‎01-21-2018 04:34 by Fitbit Moderator

‎01-16-2018 21:17 - last edited on ‎01-21-2018 04:34 by Fitbit Moderator

I've not used my Fitbit for quite a while. I signed in to sync/update my data but can not find the little circular arrows I used to hit to begin syncing. Can anyone help? Thank you!

Mari

 

 

Moderator edit: format

Best Answer
0 Votes
1 REPLY 1

‎01-21-2018 05:02

‎01-21-2018 05:02

Hello @Gramimi.

 

I suppose you are referring to the Fitbit app, correct? If not, please let me know.

 

If you are referring to the app, the latest version of the app no longer includes these arrows in order to sync. What you have to do now is to pull down on the main dashboard on the app. Pull down a bit and then let go, you should see that the app will attempt to sync.

 

Hope this helps out. Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes