07-17-2019 10:19 - last edited on 07-18-2019 17:48 by SilviaFitbit
07-17-2019 10:19 - last edited on 07-18-2019 17:48 by SilviaFitbit
I have the fitbit inspire and when the app updated, it has disappeared and I don't fine the dashboard as user friendly. Any ideas on how to add sleep to my dashboard again and remove female health?
thanks
Moderator edit: Updated subject for clarity
Answered! Go to the Best Answer.
07-18-2019 17:51
07-18-2019 17:51
Welcome to the Community @MDC34. Thanks for the details mentioned.
Your feedback is appreciated, we're always working to improve your Fitbit experience. You can add the sleep tile by doing the following:
You can learn more about it by checking this article: What’s the new Fitbit app experience?.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
07-18-2019 17:51
07-18-2019 17:51
Welcome to the Community @MDC34. Thanks for the details mentioned.
Your feedback is appreciated, we're always working to improve your Fitbit experience. You can add the sleep tile by doing the following:
You can learn more about it by checking this article: What’s the new Fitbit app experience?.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
07-20-2019 13:33
07-20-2019 13:33
THANK YOU!!! Spent an hour looking for this exact answer.
07-22-2019 10:56
07-22-2019 10:56
Welcome to the Community @dbone6607. I'm glad to hear that the steps provided above helped you.
You can learn more information about the Fitbit.com Dashboard here and what's the new Fitbit app experience in this one.
Don't hesitate to get back if you have any additional questions!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
12-05-2019 14:37
12-05-2019 14:37
Hi,
I tried to add the sleep tile, but it doesn't work.
The second step doesn't work. I have only "Open" on my screen, and when I tap "Open" nothing happens.
Br,
Danijela
12-06-2019 13:03
12-06-2019 13:03
@Danijela Welcome to the Community. Thanks for the details mentioned.
Please try the following steps to add the sleep tile to your Dashboard:
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
01-17-2020 13:07
01-17-2020 13:07
Somehow I lost the sleep tile and the steps tile. When I try to add the sleep tile, only option I have is “open” but when I tap that it does nothing. I’m at a total loss!
Also, my face on my Versa 2 changed! I don’t know what’s going on. It’s like I’m in the twilight zone or something
01-18-2020 14:28
01-18-2020 14:28
@Vetters Welcome to the Community. Thanks for the details mentioned, I'll be happy to clarify your inquiry.
If you're not seeing your sleep and steps tile, the reason could be because your Fitbit Versa 2 isn't paired to your Dashboard, please follow this set up procedure.
Regarding your clock face, follow these steps to change your clock face.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
02-17-2020 07:16
02-17-2020 07:16
My Versa lite was tracking sleep and suddenly the information is not on the dashboard? I went to add and the button said open but it can not be selected
02-20-2020 15:06
02-20-2020 15:06
@Jtanti Welcome to the Community. Sorry for the delayed reply.
I appreciate the details mentioned. I would like you to clear cookies and cache and try to add tile to your Dashboard.
Keep me posted.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
05-30-2020 07:59
05-30-2020 07:59
I have tried this for Inspite HR and the add button is greed out. Reinstalled. Still not working.
06-29-2020 06:25
06-29-2020 06:25
EXACT same problem here! K somehow deleted the sleep, heart rate and hourly steps... I've spent so much time trying to get them back. Been missing for months. And I mainly use this to track those 3 main! And it's not telling me ANYTHING on any. Very frustrated, bc the sleep info is very helpful to me and my drs.
06-29-2020 06:31
06-29-2020 06:31
Btw when I say same problem, missing tiles. I found them when I went to health and wellness stats or whatever but when I try to choose "open" it won't let me. There's no plus sign or anything like that to choose from. Just like these ladies were saying. An option of open that when u click does nothing. Noticed it's a different color than the others as well.
07-29-2020 06:49
07-29-2020 06:49
I’ve the same problem - no option to ‘Add to Today’. All help gratefully received!
08-01-2020 06:24
08-01-2020 06:24
I had this same problem and it took me a bit to figure out. On your dashboard hit edit, it should show you your dashboard items. Some have a green check and some have a red circle with a line in them? Sleep should be by one with a red circle. Don’t do anything, just go to the top and hit save. It should show back up, it did for me.
08-01-2020 23:53
08-01-2020 23:53
08-20-2020 06:54
08-20-2020 06:54
I tap on the tile to add sleep to my dashboard but I can’t. The word continue isn’t bold so I can’t click on it, help!!!
08-21-2020 11:49
08-21-2020 11:49
I've tried that many times and this is what I get back...."Only available on Fitbit devices with a heart rate sensor". I wear the Ionic and thought it had that feature.....
08-21-2020 17:19
08-21-2020 17:19
@JenSumner20 @GoSo Hey there. Thank you for getting in touch about this, I appreciate the details mentioned.
I would like you to make sure your Fitbit watch/tracker is set up to your account, this could be the reason why you're unable to add the sleep tile to your Dashboard. To confirm this, visit your online Dashboard and click on settings, it should show the Fitbit that's paired to your account.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-21-2020 17:31
08-21-2020 17:31