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How do I compare an Alta and an Inspire? Store won't let me select Alta

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‎04-28-2019 16:11

‎04-28-2019 16:11

Trying to choose a new Fitbit. I'd like to use the store's "compare trackers" feature, but it only lists a few Fitbits. I can't add the Alta to the list, and I can't find the Flex 2 on their store site at all! I wanted to compare the Inspire, the Alta, and the Flex 2.

Are the Flex 2 and the Alta being discontinued? Amazon still sells them, but if Fitbit won't support them, that's problematic (as I know from all my troubles with the Flex 1).

I tried the chat feature five times, and each time it said that chat had failed. Also not very inspiring.

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‎04-28-2019 18:14

‎04-28-2019 18:14

Alta and Flex lines have been discontinued.  The Inspire and Inspire HR are meant to replace them and are considered an upgrade.  You might be able to find a few still for sale but be sure they are from an authorized dealer for warranty service.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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‎04-28-2019 18:14

‎04-28-2019 18:14

Alta and Flex lines have been discontinued.  The Inspire and Inspire HR are meant to replace them and are considered an upgrade.  You might be able to find a few still for sale but be sure they are from an authorized dealer for warranty service.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-28-2019 18:58

In response to JohnnyRow

‎04-28-2019 18:58

Oh brother. Well, at least I know.

But when I peek at the Inspire forum, it's thread after thread, page after page, of people who say theirs doesn't work even though it's only a few weeks old. I travel a lot and just don't have time to keep returning mine and getting a new one and returning that and so on.

Anybody have any non-Fitbit slim trackers they'd recommend? I really just want
1) steps
2) sleep
3) decent, consistent battery life
4) product not to keep failing.

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