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How do I use the discount code in Fitbit website?

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‎11-20-2020 04:24 - last edited on ‎11-22-2020 12:34 by Fitbit Moderator

‎11-20-2020 04:24 - last edited on ‎11-22-2020 12:34 by Fitbit Moderator

I received a discount code, from Fitbit, in an email about an early Black Friday sale. There is nowhere to enter the code at the checkout. 

 

Moderator Edit: Clarified subject

Best Answer
23 REPLIES 23

‎12-20-2022 13:11

In response to rantenny

‎12-20-2022 13:11

Hi there, @rantenny.

 

Thanks for joining this thread. Let me explain the discounts provided by our Support team can only be used toward the purchase of a new device on our official website. If you want more information about your discount, you can always reply back to our team.

 

As a side note, please make sure to purchase from either an authorized retailer or from our official website as this will ensure you'll get a Fitbit product that is covered by our warranty policy.

Best Answer

‎03-14-2023 02:38

In response to LizzyFitbit

‎03-14-2023 02:38

It is now 2023, and still not a resolved issue as an UK buyer. No sign of a little red arrow to input discount code anywhere (on phone or laptop)... how should I proceed? 

Best Answer

‎03-16-2023 02:06

In response to Elain1

‎03-16-2023 02:06

Screenshot_20230316_090153_Chrome.jpg

 I was on today as its been a while now and a box for promo code was there. I was on Google on my phone. 

But if it's not there for you, can you see that red arrow type thing next to basket summary? Try clicking that for drop down and see if its there.

Best Answer

‎03-17-2023 18:34 - last edited on ‎03-30-2024 13:00 by Fitbit Moderator

In response to Isla1

‎03-17-2023 18:34 - last edited on ‎03-30-2024 13:00 by Fitbit Moderator

Welcome to the community, @Elain1. @Isla1 It's great to see you around.

@Elain1 Thanks for joining this thread and I'm sorry for this inconvenience. If you haven't done so, please give a try to the steps shared above in order to apply the discount code on your order.

@Isla1 Thanks for sharing the steps that worked for you, as well as the screenshot provided. Your post is very helpful, and I'm sure it'll help other members around the forums.

Best Answer