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How to contact Support in Ireland?

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Grey&white lines, restarted, updated, troubleshooted various options provided, still no change. Can someone please contact me?cannot get through to live chat.

 

Moderator Edit: Clarified subject

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8 REPLIES 8

Hi @ZeNa123987  Fitbit isn't going to initiate the contact. You'll need to be a bit more patient during this time where all companies are busier than usual.

Reach out to customer support. USA: call (877) 623-4997  
UK: call 0800 069 8505
INDIA: call 000 800 050 1057  
If you prefer an online chat or email, then click for contact options
https://help.fitbit.com/?cu=1

Stepping in the U.S.A. since September 2013. Android 9

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Hi I cannot access the chat live or email. I keep getting this wen I click
into live chat. I understand it is a busy time but I am unable to contact
either these ways and I live in Ireland and can't imagine the phone lines
would be best option.
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Ahh, Ireland. I will get a Moderator to see if there is a number for your area @ZeNa123987 

Stepping in the U.S.A. since September 2013. Android 9

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Thanks
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@ZeNa123987 A warm welcome to the Community. Thanks for the troubleshooting tried prior to posting. 

 

Since you've tried other channels to contact our team but it hasn't been succesful, you may want to give them a call at 01 691 7502 (country prefix: +353). 

 

@Odyssey13 Thanks for flagging the post. 

 

I'll be around if you have any additional questions. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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Hi

Do you have a number to call from Ireland ? I tied the above number ( 01 691 7502 (country prefix: +353) ), but it did not work. 
I prefer the phone calls rather than live chat 

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Hi. I have just tried the Dublin tel no but it is no longer connected. 😔. Did you manage to get in touch with Fitbit and get your watch up & running.   Thank you for any assistance. Mary. 

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Hi. Did you manage to get a number that works by any chance. I’m failing to get any means of support. Will for sure have to rethink purchasing Fitbit again in the future. Very frustrating. 
Thank you for any assistance you may have. 
Mary. 

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