help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can not enter data in to my fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-19-2020 01:33

‎07-19-2020 01:33

Hello 

 

please help 

 

I am unable to view any of my data ( sleep, calories burned, activity/workout etc) 

I also can not manually log food. Exercise etc 

Best Answer
3 REPLIES 3

‎07-20-2020 22:57

‎07-20-2020 22:57

Welcome to the forums!

 

Is your phone on the supported list 

If not it work properly until it is.

 

Need more info are you adding viva phone or Web dashboard?

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-29-2020 20:14

In response to WendyB

‎07-29-2020 20:14

I can not enter the data on the phone or on the web dashboard, nor can i look at this information

Best Answer
0 Votes

‎07-30-2020 06:50

In response to corinnecm

‎07-30-2020 06:50

Clear your browsers Cache

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer