If I delete a device from my dashboard do I lose all my data?

[aesanta09]

I had a Flex that was lost and replaced it with a Charge HR but I did not remove the Flex from my account. If I delete it now will I lose all my data? Awards, Steps, Goals, etc?

[SteveH]

All your settings, awards and tracking data are held on the fitbit servers so deleting your lost Flex will not delete any data.

[aesanta09]

Thank you 🙂

[Emmapid2004]

Thanks! I was really worried when I deleted mine!

[LanuzaFitbit]

Glad to see new names around the Forums! Hi @Emmapid2004!

You can absolutely remove a tracker from your account without having to worry for the information. 

Just in case anyone needs help with deleting a tracker from their account, you can do so by following these steps:

1. Log into your Fitbit Dashboard.

2. Go to your tracker's settings. If you have multiple trackers, you can just click the correct one from the list showing on the left side of the screen.

3. Scroll all the way to the bottom and click on the "Remove this XX from Your Account" button, like in the picture below:

I hope you all find this useful. Be sure to let me know if you have any questions.

[GoGirl2014]

Thanks this was exactly my question. I want to keep all my old data when I delete the old device and add my new one.

[LanuzaFitbit]

Welcome to the Community @GoGirl2014.

Glad to know that you found the answer that you needed! Feel free to vote for it or to accept is as a solution with the button below it. 

Additionally, perhaps you could visit on of our Discussion boards. You can talk about a lot of different topics in there.

Look forward to your reply. 

[SunsetRunner]

The discussions forums are a wonderful place to find friends, share recipies and much more.

[SunsetRunner]

I was so worried about loosing my data for the same reason. I'm so very happy I found this site to learn that if I did it correctly, I'd keep my data. I'm one happy lil white duck here "Quack quack" 😎😁

[LanuzaFitbit]

Welcome to the Forums @SunsetRunner.

I apologize for the delay in my response. Glad to read that you found this post and that it helped you!

Be sure to vote for the post that helped you or to accept it as a solution by clicking on the 'Accept as Solution' button that shows below the post that helped you. That would make it easier for other users who have the same question to find the answer they need.

Feel free to reach out with any other questions you might have.