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Live chat feature not working on fitbit.com

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‎08-23-2021 14:14

‎08-23-2021 14:14

Is live chat working for anyone else? I have not been able to connect to a live chat since August 17 or 18, not sure which date but definitely not since last Thursday, August 19.

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‎08-23-2021 17:07

‎08-23-2021 17:07

Welcome to the Fitbit Community, @RCWT.

 

Thank you for the information provided.

 

I just forwarded this information to my team to take in consideration. In the meantime, if you want to reach out Customer Support, you can give them call. Please click here to get connected. If you have any question, we can provide assistance here in the Community.

 

Feel free to contact us at any time.

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