05-10-2021 09:47 - last edited on 05-10-2021 17:52 by EdsonFitbit
05-10-2021 09:47 - last edited on 05-10-2021 17:52 by EdsonFitbit
My Fit bit has recorded a 4 hour golf game in two short timeframe each about just a few minutes, so what happened to the rest, It has also stopped recording my sleep as I cannot get result up for the time slept.
It is also totally unresponsive on the watch face as it has gone completely blank although it is fully charged.
Moderator edit: all-caps
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
05-13-2021 03:00
05-13-2021 03:00
You have responded to my earlier complaint that my charge 3 is Dead. It vibrates but does not come alive when pressing button for 8 sec.s. neither does it vibrate at end of 8 secs. battery charge is OK.
05-10-2021 17:48
05-10-2021 17:48
Thank you for visiting the Fitbit Community, @RIPKIRBY.
I'm sorry to hear about the difficulties you experienced with your Fitbit device.
If you haven't done it already, please perform a restart by following these steps and try to change the clock face.
Whether you continue experiencing the same situation, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
Please let us know if you have any questions.
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05-13-2021 03:00
05-13-2021 03:00
You have responded to my earlier complaint that my charge 3 is Dead. It vibrates but does not come alive when pressing button for 8 sec.s. neither does it vibrate at end of 8 secs. battery charge is OK.
05-13-2021 13:39
05-13-2021 13:39
Thanks for your response, @RIPKIRBY.
I'm pretty sure that Customer Support will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.
See you around.
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