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My Flex has bitten the dust after only 2 months.

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‎06-21-2017 13:39

‎06-21-2017 13:39

I have reset it, logged in and logged out and nothing happens.

I know I did more than 10,000 steps yesterday and today and nothing buzzed.

The battery is fine; it's fully charged.

Any other suggestions to trouble shoot? No data from either yesterday or today shows up on my dashboard. Everything is zero. 

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‎06-21-2017 20:30

‎06-21-2017 20:30

Did you try to force sync it?

 

On Computer open up Fitbit Connect and chose sync now

 

On phone Tap on the device and choose sync

 

Never hurts to do a restart

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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