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Not received my reports since febuary.

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‎06-03-2018 20:20 - last edited on ‎06-05-2018 09:33 by Fitbit Moderator

‎06-03-2018 20:20 - last edited on ‎06-05-2018 09:33 by Fitbit Moderator

i haven't received my weekly report since Febuary. Ty

 

 

Moderator edit: Clarified subject

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‎06-05-2018 05:35

‎06-05-2018 05:35

Welcome to the Forums @piper_blue.

 

It is possible that the reports have been filtered to a different location in your email. Please check the spam folder or the trash folder in case your email's filters sent it directly there. 

 

Additionally, please check that the reports are turned on in your settings.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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