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Number of steps incorrectly displayed

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‎08-07-2018 17:56

‎08-07-2018 17:56

Hi I've had an Iconic now for 2 days. The amount of steps being displayed are significanly more that I have actuially done. Is there a reason for this or a setting I need to change so that this is more accurate? Thanks

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‎08-09-2018 07:34

‎08-09-2018 07:34

Welcome to the Forums @MarkAtherley! 

 

I'd like to take a closer look at the situation and ask you some questions:

  • Are the steps on your Ionic matching those on your Dashboard?
  • Do you regularly do anything with your hands during the day? Perhaps knitting or boxing? Those movements could cause your Fitbit to think that you were talking steps.
  • Do you drive or ride a car, motorcycle or bus? Those can also lead to steps being tracked incorrectly.

If you know at what times those steps are being added, you can negate them by manually logging a driving activity. 

 

Hope you find this useful! Let me know if there is anything else I can help you with. 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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