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Online dashboard is gray

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‎02-23-2023 10:14 - last edited on ‎02-23-2023 18:10 by Fitbit Moderator

‎02-23-2023 10:14 - last edited on ‎02-23-2023 18:10 by Fitbit Moderator

I cannot access my Dashboard account anymore when I visit Fitbit.com. What is wrong with the Fitbit website (I get an error)? Is this a Google issue since they bought Fitbit last year?

Moderator edit:  updated subject for clarity

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5 REPLIES 5

‎02-23-2023 11:29

‎02-23-2023 11:29

Mine stopped working too, but I don't have an error message.  Dashboard is just gray.

 

 

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‎02-23-2023 11:39

In response to DaleRae

‎02-23-2023 11:39

Same here. No error message. Dashboard is just gray today.

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‎02-23-2023 12:11

‎02-23-2023 12:11

Dashboard has been "offline" for hours. Hmmm...

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0 Votes

‎02-23-2023 13:55

‎02-23-2023 13:55

Yes, dashboard is blank on my Mac. I can go to the log tab and enter food so I know I'm connected

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‎02-23-2023 18:12 - last edited on ‎01-03-2024 10:06 by Fitbit Moderator

In response to F_Eugene

‎02-23-2023 18:12 - last edited on ‎01-03-2024 10:06 by Fitbit Moderator

Hi everyone! Thank you for your reports. 

If you haven't done so, please try to login on the Online Dashboard using another internet browser 

Also recommendable to clear the cache of the current one and reload the site. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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