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Premium Access Went Away

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‎08-24-2016 11:13

‎08-24-2016 11:13

I had signed up for premium membership. I clicked it today and the purchase screen came up. I never received any notification it had expired or was about to.

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‎08-24-2016 23:57

‎08-24-2016 23:57

Sounds like you need to contact customer support:

 

contact.fitbit.com

 

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‎09-08-2016 11:21

‎09-08-2016 11:21

@ThBeales I hope you're doing well! You should have received an email informing you about that! The best thing to do is to follow @SteveH suggestion and report this issue to customer support to get further assistance on this.

 

Let me know what they have to say! Smiley Very Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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