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Sleep and BPM not syncing

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‎08-16-2018 06:05

‎08-16-2018 06:05

My versa has not track sleep or bpm since Aug. 11th. I haven't changed anything except adding the female health tracker. Any suggestions?

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‎08-17-2018 05:53

‎08-17-2018 05:53

Welcome to the Forums @MMasline.

 

I'd like to take a closer look at what is going on. 

 

Is everything else syncing correctly? It is possible that the information was not properly uploaded or downloaded from the servers. Let's try to log out and back in from your account. That should force your account to reload everything from the servers and the sleep and HR should show up. 

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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