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Steps Totals keep resetting but detail reports are accurate

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‎06-03-2017 17:54

‎06-03-2017 17:54

Every time I sync with my phone it resets my steps on

my dashboard and my two devices to a random total. Today it's 3050 steps. But the detailed step reports are accurate showing me with over 20k steps. But only the total matters. I have screen capture of all of it. I have reset all devices and my iPhone. 

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‎06-05-2017 11:42

‎06-05-2017 11:42

Thanks for joining the Community @RandyQ.

 

Thanks for taking the time to let us know about this. At this moment our team is already aware of the situation. Whenever we do have any updates on the matter we will be sure to let everyone know .

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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