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Steps per hour and recent exercise not registering.....

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‎01-13-2018 09:38

‎01-13-2018 09:38

For the last two days my steps per hour and recent exercise tiles are registering exercise properly.  Any suggestions how to fix this would be appreciated.

 

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3 REPLIES 3

‎01-15-2018 08:01

‎01-15-2018 08:01

A very warm welcome to the Community @Vaugeshark! 

 

That seems very frustrating.

 

It is possible that it could be that the Dashboard is not properly loading all of the information. Let's try to log out and then back in. That will force the Dashboard to reload everything.

 

In the meantime, Is the information showing on your tracker's display? 

 

Look forward to your reply. 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer

‎01-15-2018 08:43

In response to LanuzaFitbit

‎01-15-2018 08:43

Thanks for the help.

 

Restarting my Fitbit seemed to resolve the problem.....

 

Best Answer

‎01-23-2018 07:29

In response to Vaugeshark

‎01-23-2018 07:29

Awesome news @Vaugeshark.

 

Glad to read that everything is working properly now.

 

If you have the time, perhaps you could try visiting one of our Discussion boards. Lots of different topics to discuss there with other Forum members.

 

Hope to see you around.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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