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There is a discrepancy between steps and distance-Charge 3

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‎03-29-2021 20:27 - last edited on ‎03-30-2021 19:23 by Fitbit Moderator

‎03-29-2021 20:27 - last edited on ‎03-30-2021 19:23 by Fitbit Moderator

There is absolutely no relationship between the number of steps taken and the number of miles daily or weekly. The problem continually worsens. (Charge 3)

The Fitbit was designed to be a tool for self motivation. The tracking problems totally defeat goals. I would recommend Fitbit to no one. 
 
Moderator edit: updated subject for clarity
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‎03-30-2021 19:21

‎03-30-2021 19:21

Thank you for visiting the Fitbit Community, @Alliteration26.

 

Thanks for the information provided.

 

I just noticed that you've been in touch with Customer Support. Please keep an eye on your inbox over the next days. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

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