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Trouble logging in to Dashboard

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I have a Charge 2 that I have always synced with Fitbit Connect on a Mac laptop. After the sync completed, the Go to Dashboard button used to take me to the Dashboard. After Google got involved, it started taking me to the home page, which required me to go to an intermediate page to log in, then it went to Dashboard.

 

PROBLEM: Over the last few days, the Go to Dashboard button takes me to the Fitbit home page, but the option to log in to my dashboard no longer appears in the upper right-hand corner of the Fitbit home page.

 

The other day, I was able to access the log in page from the Fitbit Connect menu, but today even that gave me trouble. It launched a "transition page" that was blank. I had to try it a few times before it would get me to a log in page. What's going on? 

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I would just bookmark your dashboard for easy access. Thats what I did as it was a pain

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Wendy | CA | Moto G6 Android

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I would just bookmark your dashboard for easy access. Thats what I did as it was a pain

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer