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Unable to add step tile to fitbit.com dashboard

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‎06-23-2021 18:17 - last edited on ‎07-20-2021 14:52 by Fitbit Moderator

‎06-23-2021 18:17 - last edited on ‎07-20-2021 14:52 by Fitbit Moderator

Same issue but I can’t even get the step tile to appear

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-20-2021 15:14

‎07-20-2021 15:14

Welcome to the Fitbit Community, @Anamtell2021.

 

Thank you for the information provided.

 

To add a tile to your online Dashboard at fitbit.com, please click the circle located in the left side corner as shown below:

 

EdsonFitbit_0-1626818876283.png

 

Then, select the tiles you want to add. On the Activity + Stats tile you'll be able to see your steps.

 

EdsonFitbit_1-1626818996589.png

 

If the instructions above don't work, please tell me if you get any error or provide me more information about the problem you are experiencing.

 

Feel free to contact us at any time.

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‎07-20-2021 15:14

‎07-20-2021 15:14

Hi @Anamtell2021. Welcome to the Community.

 

I've moved your post to this new thread so you can receive more related responses about this situation. Thanks for the details and just to confirm, do you refer to the steps tile on your fitbit.com dashboard? If that's correct, please give a try to the following steps:

 

  1. Go to fitbit.com and log into your Fitbit account.
  2. Click the Menu icon on the left side of the dashboard.
  3. Click the check box next to the tile you'd like to add.
  4. Click Done.
  5. You can rearrange tiles by clicking and dragging them to the spot you prefer.

 

In case the issue is with the Fitbit app, check this help article which describes how to add, remove or rearrange your tiles.

 

Hope this helps.

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