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Unable to log into fitbit app on computer. Authorisation FailedI

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‎01-21-2023 02:00

‎01-21-2023 02:00

I am unable to log into fit bit app on computer using Windows 11. It comes up with message that authorisation failed. I have been using fitbits for many years and have never encountered this problem. Can log into my iphone but would like to also access it on my computer.

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‎01-21-2023 05:44

‎01-21-2023 05:44

Hello @BgraceP and welcome to the Community.  Fitbit deactivated the Windows 10 app in October 2022.  You can see your data in a larger format by logging in to fitbit.com using your same email/password on any web browser.  Some screens might look different.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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