Upcoming changes to the Weight Tracking Page

[LenaFit]

2/10/2018

Please see this post for additional updates based on user feedback.

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1/3/2018

Hi again! Just wanted to let you all know that the improvements to the Weight page is now live. Hope you like the new look!

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Hi everyone! We are excited to announce the launch of our updated website dashboard Weight Page, planned to go live in the coming year. This update will provide a great new aesthetic, interface improvements, and better alignment with the Fitbit app so that you have a consistent experience no matter where you are. 

In the updated interface, you'll now be able to edit any weight entry, rather than having to delete and recreate them to make changes. You'll also be able to set Weight Goals right from the dashboard, as well as clearly visualize weight entries on the graph using a new tool tip.

You might notice that weight badges are now found exclusively in the Badge Locker, to organize all your achievements in a single location. You'll find an easy link to your badges on the right side of the page.

Also note that you may occasionally see the weight tile on your dashboard differ from recent weigh-ins by a tiny amount (usually 0.1). Our team is aware of this, and working to resolve it in an upcoming release. Your Weight Page data should always be correct.

We will add some screenshots soon to aid in visualizing the change. We hope you enjoy the new look and features on the updated Weight Page! Please let us know if you have any questions about this feature or if we can help you get familiar with the changes.

[UncleBoarder]

I don't have Twitter but if you tweet it seems they listen to that. It's a more public forum than this.

Tweet it out. Give them a black eye.

#FitbitDoesn'tCare

[TedMichalik]

The design team that came up with the new Weight Tracking Page should be fired immediately. It is almost unusable now. Bring back the old version! 

[needmymoneyback]

The strength of your OLD Dashboard kept me buying FitBits (7) over the past four years but now that reason no longer exists.  Might as well find a new product where the customer experience counts unless this gets fixed very very soon.

that's me to a tee. the strength of the weight Dashboard was the only thing that kept me spending $240 or so a year on Fitbit zips because I'm always losing them (I'm not a stuff on my wrist guy) - I didn't really care about the steps so much but as a result of using the Aria scale regularly I just got used to tracking everything.

Sure, I can still drudge up the old data points manually, and could figure out how to do the charting I'd like to see in Excel on my own. But once I'm doing that kind of manual tracking, I might as well just get a mechanical scale that doesn't connect to the Internet.

I don't feel entitled to companies that look out for their customers, but I do feel entitled to not spend my money on companies that don't. I won't spend another cent on Fitbit.

[meagainmisc]

Wow - What did you do to the weight tracking page?   It's horrible.  Dumbed down.  I can't even see a total gain/loss for 6 days and it's rounding off my weight, etc.   

[phv]

Having spent a bit of time I managed to

- export my full FitBit data in Excel file (tedious operation as you can only export 31 days at a time max, contradictory to what as possible until March 2015 where you could export the full history!)

- used a nice free online service to consolidate Excel file (it is named gridoc and I had a good experience with it)

- imported the resulting Excel file in Amazon QuickSight where you can create superb graphs

This is even better that what use to be the older version of the FitBit dashboard. But you have to be an IT specialist.

For the others, be reassured: your data is not lost, it is just that FitBit stopped offering the way to visualise it properly

To have a continuous situation, I could use IFTTT to log new measures in Google Sheets and do an automatic ETL to feed QuickSight from there.

[octothorp]

Thanks for the tip.  It pointed out yet another problem with FitBit Weight.  You cannot type a date in the date fields to start exporting but must use the silly calendar that only allows you to move one month at a time.  Then, once you finally reach your destination date, you must to the same fore the 31 day end date; you cannot simply change it by typing the date manually.  Then the real FUN starts.  Try changing the start date and it will not show any dates past the selected end date.  So then you have to change and save the end date several times before you can finally get one that will THEN allow you to go back and change the start date to the new date. Then, you MUST go back and change the end date to be the real end of the month date.

The file is always then saved with today's year, month, and day.  Next rename the file too the correct year and month so it will not be overridden and repeat this process 48+ more times.  Getting a lot of exercise today but only in my hands and fingers as I type and export data.

[USAF-Larry]

Good analysis, @octothorp. I do it just a little simpler by opening it as a CSV into the spreadsheet and then merging them all into on sheet. I find that a lot easier than saving the files, renaming them, then opening them into spreadsheets.

[elmbury]

I tried the Fitbit Windows app to see how it compared to the webpage version - it has individual data points on the weight graph, but it still has the ridiculous vertical scale.  It is really disheartening to see something I liked using become so unusable. There is an urgent need to restore the vertical scaling to what it used to be.

[Owlsalot]

You no longer have a Fitbit user here, I'm off out to buy an activity tracker and scale from one of your competitors...one that actually shows me my information! Fitbit has slowly but surely taken away information but the weight ones are the final straw. It is useless to me now! Goodbye Fitbit...I won't miss you!

[Graymmm]

Just to add my comments to this. 

The new graph is terrible particularly because of the scale and rounding. My weight varies by a pound here and there weekly and everything looks like a straight line now even throughout last year where it varied by the best part of a stone. 

Please change the scale to put a sensible max weight and min weight. (As someone who is 12 stone, do I need a max weight of 24 stone and a min weight of 2 stone !). Just adjust it to frame the max / min weight of the period being shown. 

Its just pointless as it as it stands whereas before it was the main screen I went on. 

Cheers

G 

[LanuzaFitbit]

Hello @elmbury. Welcome to the Forums @Graymmm and @Owlsalot.

Thanks for sharing your feedback on the matter. Please do know that we take all of these comments into account and that we're always looking for ways to improve. 

Feel free to let us know if you have any questions.

[CheLei]

Please put back features that users are unhappy about losing, such as:

• Showing data to the nearest tenth instead of rounding 
• Allowing the graph to show full history
• Returning the horizontal bars to help see trends
• Show date when hovering over the date
• Show weekly averages in one-year mode and monthly averages in full-history mode
• Return trendlines

The old page was just about right. The new page is fairly worthless.

[tangier14]

The way to improve is by restoring the old page, and bringing back all the old features, including the items to the side of the page - lifetime steps, climbs, and mileage.  The weight graph is useless.  I"m already looking at your competitor's products and will definitely switch if this isn't improved.  

[phv]

@LanuzaFitbit thanks for your acknowledgment of the problem.

Until a resolution is proposed, I would recommend to roll-back to the former dashboard version for weight measures.

[latecomer]

Pleaser avoid the platitudes such as "we are always looking for ways to improve". You have by now received many posts which clearly state that the new weight section is not fit for purpose.


How dare you delete my 2013-2015 data - and without warning.


The obvious and simple solution is to reinstate the previous version.


Richard Britton


Sent from Outlook

[UncleBoarder]

Hello @LanuzaFitbit, It's good to see a moderator is watching this thread, but how about an actual response? Please contact someone who can make a decision and tell us that Fitbit either...

a) Recognizes this was a mistake and plans on a solution by {date}
b) Appreciates the comments but feels that they know best and do not plan on changing back

We, your customers, would like to know so we can plan accordingly.

[meagainmisc]

I bought a $130 scale to have my numbers rounded   LOL 

[meagainmisc]

I have 6 days of weights.   I spent $130 on a scale to go to it's log and I have to physically calculate how much weight total I gained/lost in 6 days because Fitbit will only do a minimum of 7?    LOOLLLOLL

Plus - the number will be rounded anyway so I'd still have to calculate it?   LOL   Seriously FitBit.

[USAF-Larry]

In the table directly below the graph, it shows the actual weight instead of the rounded number.  But, I find that exporting the data to a spreadsheet allows me to create specific graphs to display the data the way that is most useful to me, and each month I can append the new data to the history without worrying about it getting lost on one of these "updates".

[1brogers]

How do you do this?

Sent via MCCC