help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Update the "Keep me logged in" feature to actually keep me logged in.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-16-2019 21:00

‎07-16-2019 21:00

Although it may just be a decorative piece, but to make this feature functional would be greatly appreciated. The ability to check the box is fantastic, I give you guys props for making that feature usable, but how about going a step further and making that check box work. Like, you know, keeping me logged in for more than a few hours at a time.

Best Answer
Labels:
1 REPLY 1

‎07-17-2019 07:09

‎07-17-2019 07:09

I have two PCs that are usually logged into the Fitbit site (same ID). One of them has suddenly stopped staying logged in; the other one is fine. Presumably a cookie problem, but I've purged all the Fitbit cookies on the "bad" one (and am understandably reluctant to do purge all cookies).

 

Fitbit folks: are you using any other cookies that we should know about?

Best Answer