09-19-2017 07:59
09-19-2017 07:59
I recently had an issue where the data from my Flex 2 was not saving on the dashboard. Overnight the steps and all data would revert to zero. I restarted my tracker and this resolved the problem with the exception of the water data.
Data logged during the day saves but disappears overnight. Also, if I log say that I have drunk 1 litre so far today, with 1 litre remaining to be consumed, whenever I page back to previous days, it displays only today's data.
When I click on the water icon, I can see all the logged data, it is just not being displayed on the dashboard. Can anyone help please?
09-21-2017 09:45
09-21-2017 09:45
A very warm welcome to the Forums @MarksWife.
It is possible that this is happening because the Dashboard is not loading the data from the servers correctly. My suggestion would be to log out of your account and then log back in. That way the data will be reloaded and then it should give you the correct details.
If that didn't work, please provide me with a screen shot of the data entered and then missing.
Look forward to your reply.
12-17-2020 14:07
12-17-2020 14:07
Hi, I’ve been having this problem off and on for the past several months. I just started to enter water logs today and noticed the last 3 days missing.
i logged out and logged back in and data is still missing. I have a Blaze.