01-30-2020 15:07
01-30-2020 15:07
2 issues this evening - when I try and log in it gets stuck on a redirect URL after I enter username, password & click login I get a brief 'fitbit dots' then it redirects to this blank page:
https://www.fitbit.com/consent?redirect=https%3A%2F%2Fwww.fitbit.com%2F
eventually it seems to time out and go to the dashboard
Also lot of other pages are blank - eg if I click on the view profile icon at the top right it goes to a blank page https://www.fitbit.com/user/7xxxxx (Obfuscated)
If I click on the details for an exercise that is also blank:
eg https://www.fitbit.com/activities/exercise/28542485xxx (obfuscated)
Wrong in both chrome and firefox..
01-31-2020 09:52
01-31-2020 09:52
@djmuk Welcome to the Community. Thanks for the details mentioned.
It's pretty weird that your Dashboard isn't fully loading. In this case, I would like you to make sure you're logging using this website. Could you try clearing cache and try once again?
If you keep experiencing the same, please attach a screenshot to your next reply.
Keep me posted. I'll be around if you have any additional questions.
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