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Web dashboard/login

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2 issues this evening - when I try and log in it gets stuck on a redirect URL after I enter username, password & click login I get a brief 'fitbit dots' then it redirects to this blank page:

https://www.fitbit.com/consent?redirect=https%3A%2F%2Fwww.fitbit.com%2F

eventually it seems to time out and go to the dashboard

 

Also lot of other pages are blank - eg if I click on the view profile icon at the top right it goes to a blank page https://www.fitbit.com/user/7xxxxx (Obfuscated)

 

If I click on the details for an exercise that is also blank:

eg https://www.fitbit.com/activities/exercise/28542485xxx (obfuscated)

 

Wrong in both chrome and firefox..

 

 

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1 REPLY 1

@djmuk Welcome to the Community. Thanks for the details mentioned. 

 

It's pretty weird that your Dashboard isn't fully loading. In this case, I would like you to make sure you're logging using this website. Could you try clearing cache and try once again?

 

If you keep experiencing the same, please attach a screenshot to your next reply. 

 

Keep me posted. I'll be around if you have any additional questions. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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