12-28-2019 09:13 - last edited on 12-31-2019 11:13 by SilviaFitbit
12-28-2019 09:13 - last edited on 12-31-2019 11:13 by SilviaFitbit
i have adjusted my privacy settings to permit friends to see everything under the "graphs" heading, but my fitbit friends are unable to see my graphs. i am unable to upload a screenshot of my privacy settings here, because attempting to do so returns error "you do not have permission to upload images".
all of the following privacy items are set to "friends":
calorie intake and burn graph
steps, distance, floors graph
time active graph
sleep graph
weight graph
my fitbit friends report they are unable to see any of these charts. can anyone point out where i'm going wrong?
Moderator edit: Updated subject for clarity
12-31-2019 11:12 - edited 12-31-2019 11:13
12-31-2019 11:12 - edited 12-31-2019 11:13
@kagerousan Welcome to the Community. Sorry for the delayed reply.
Thanks for the details mentioned and for checking your privacy settings.
Before you were able to see your friend's charts. However, right now when you're checking someone's profile, it will show personal info, average steps per day, recent badges & trophies and your friends. Check the screenshot below on what you should see on someone's else profile:
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
01-02-2020 14:01
01-02-2020 14:01
Hello @kagerousan ,
Welcome to the community!
One other option to see what others will see, is to see what is visible in your profile page. To do this:
This is your profile page. At the top of this page, there these options:
Click on friends to see precisely what they would see.
I hope this helps.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
01-06-2020 10:55
01-06-2020 10:55
Why is this? Why can't we share graphs with friends? Why does it say we can in the permissions?
One of the main reasons I got fitbit was to be able to share graphs with a friend of mine, and he with me, but we can barely see any info on eachother at all! Will this functionality be returning?
01-08-2020 13:49
01-08-2020 13:49
@iorekbyrnison Welcome to the Community. Thanks for participating in the forums.
Before the Dashboard update, you were able to see this graph on your friend's Dashboard. If you would like to see this again, you may want to post your idea in our Feature Suggestion board, those ideas are reviewed by our team and the status will change based in Fitbit's plans.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.