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Why is FitBit so difficult to use?

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Why does it take so long to synch from comp?

WHY do I have to synch anyway? Why can't you do all this via the watch interface?

It is ok to use as step counter, BPM, etc... but if I want to add music it is a big rigmarole!

I get confused whether I have to go via my comp or my mobile (i'm using FitBit Ionic). I remembered that there is a suggestion to turn off bluetooth on mobile so comp can find it.. but I try to add music from mobile to fitbit and it says something about an app to download on my comp... can't synch on comp because it says to turn off bluetooth on mobile... WHa'';;?

It;s driving me nuts. Think I will sell it or smash it.

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The program to download is called Fitbit Connect and you can get it here

https://www.fitbit.com/start

Scroll down please

 

You also might want to read the manual. Not knowing the device go to

https://help.fitbit.com/? select the device and Its at the top of the page

Community Council Member

Wendy | CA | Moto G6 Android

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