Wrong Dashboard

[Frank200]

I've synched my fitbit zip 3 times now, the latest being tonight 5/16/2018.  When I go to the dashboard no information is listed.  There is a note that says "last synched June 21".  This is some else's dashboard.  I can't figure a way to get my dashboard and synched information back.

falbright 814 @ Comcast.net

[WendyB]

I would sign out of your account.

Then Clear your cache

http://www.wikihow.com/Clear-Your-Browser%27s-Cache

Then sign back in and see if it helps

[Frank200]

I did as advised with no results. The wrong dashboard is still there.

[WendyB]

Please contact support so they can look into your account. Help link at top of forum