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dashboard on pc blank

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Hello,  dashboard on PC isn't working, just shows blank screen!  Anyone know how to fix this?

 

moderator edit: title for clarity

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Hello everyone! Thanks for coming in to help @WendyB.

 

Like @WendyB mentioned, this is being discussed on this thread. This issue has now been resolved.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

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This is a known issue. so please follow this thread for updates

 

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Dashboard-tiles-missing/td-p/2680055

 

Also its an IE problem so you can use Chome or Firefox and it will load just fine

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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Not communicating with Dashboard  Needs fixing from tech support

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Yes @carmenclarke and they are working on it. Look at the link posted above

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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mine does not work either, changed to Chrome, still have windows 7 might this be it??

 

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Thank you

Sent from my iPhone
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Just got my tiles back-don't know what happened.  They were gone for 2 wks.  Clicked twice and there they were.  Anyone else get theirs back??

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Hello everyone! Thanks for coming in to help @WendyB.

 

Like @WendyB mentioned, this is being discussed on this thread. This issue has now been resolved.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

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My dashboard is now working, finally; however, now my fitbit connect program won't let me synch my device with my computer.  Even when the device is recharging at the computer, the fitbit connect program says it cannot find my device!

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Hello @Dotto2005

 

Thanks for letting me know about that! Those are some great news.

 

As for the syncing situation, please try to follow the steps on this help article. They should help you get your Fitbit to sync correctly without any issues.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

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