01-14-2018 12:56
01-14-2018 12:56
is anyone else not getting any of their weight loss badges? i’ve recently loss 6.4 pounds and haven’t yet recieved my 5 pounds loss badge. anyone know whats up?
01-21-2018 04:56
01-21-2018 04:56
Thanks for joining the Community @marissannxox!
I understand how this can be bothersome.
Let me tell you that our team is already well aware of the situation and that it is being addressed at the moment. We do not have any specific details on the matter as of yet, but whenever we do we'll be sure to let everyone know.
If you have any further questions, please let me know.
01-21-2018 08:56
01-21-2018 08:56
Well hurry up! Just kidding. Thanks for working on it. Hopefully it’s fixed soon. 🙂
01-25-2018 10:56
01-25-2018 10:56
Welcome to the Community @patricia0727!
Thank you very much for your understanding! It is greatly appreciated. Hopefully we will see any news soon.
If you have the time, in the meantime, perhaps you could visit one of our Discissuon boards. Lots of different topics to talk about with other Forum members.
Hope to see you around.
01-25-2018 15:48
01-25-2018 15:48
Is this problem still happening? I have lost 60 lbs now, and have gotten badges through 55 lbs lost ... I recently updated my goal weight, will that affect my weight loss badges, or will the app still count from my original weight?
01-29-2018 07:47
01-29-2018 07:47
Hello @peggys11600.
The situation with the weight badges has not been resolved as of yet. The situation has not received any updates at the moment.
As for changing your weight goal, it shouldn't affect your overall progression unless you changed the starting weight.
Hope you find this useful! If you have any further questions, please let me know.