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steps disappearing in Friends?

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Since Tuesday (I think) all the step totals in Friends have been dropping by between 9000/10000 steps a a day...I would post screen grabs but the crappy GUI won't let me upload them.

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Your Friends total is a rolling 7-day total. That is, it shows the current day plus the 6 previous complete days. When the tracker resets at midnight, the 7th day back drops out and the new current day starts at 0. So the total is always less in the morning than in the evening, by the number of steps in the day that dropped from the calculation of the 7-day total.

 

Does this explain what you are seeing.

Owner of 3 dead Zips and 2 dead Ones. Current FItbits: One and Flex 2. iPhone 8, latest ios

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Your Friends total is a rolling 7-day total. That is, it shows the current day plus the 6 previous complete days. When the tracker resets at midnight, the 7th day back drops out and the new current day starts at 0. So the total is always less in the morning than in the evening, by the number of steps in the day that dropped from the calculation of the 7-day total.

 

Does this explain what you are seeing.

Owner of 3 dead Zips and 2 dead Ones. Current FItbits: One and Flex 2. iPhone 8, latest ios
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it does, thank you...newbie error 🙂

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I understand what you are saying but In the past all the points add on so you can compete with friends if my points keep disappearing it doesn’t work 

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