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Access denied for my Flex2

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Hi All, My new Fitbit Flex2 cant sync after used for 1 week and it i received the error message of (Error 1006). It mention : The owner of this website (www.fitbit.com) has banned your IP address (123.136.115.24). Cloudflare Ray ID : 58a4f7046b33756c Your IP : 123.136.115.24 Should i reinstalled the app or Fitbit need to whitelist the say IP. Please help. Thank you all.

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How come no reply?

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