help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't set up my Flex

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2023 11:56 - last edited on ‎02-12-2023 11:30 by Fitbit Moderator

‎01-16-2023 11:56 - last edited on ‎02-12-2023 11:30 by Fitbit Moderator

Fitup setup? I am replacing my fitbit but when i go to my account on my profile there is NOT a line that says add a unit. I am I blind as well as out of shape?

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-17-2023 03:58

‎01-17-2023 03:58

Hi @rogettwo . In the App go to your account (icon in top left corner of the screen). On the account page in the middle ofnthe page you should see 'Set up a device'  (see attached screenshot). Tap on that. If you don't see it there then uninstall the Fitbit app, reinstall it onto your phone and log back in and hopefully it will be there.

Screenshot_20230117_195346.jpg

 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes